When your customers search for help, they won’t politely Google your brand name. They’ll tell an AI assistant, “I run a DTC brand. Growth has stalled. Our data is messy. Who can actually fix this without hiring a full-time CMO?” The assistant won’t return ten blue links. It will give an answer. This post is about making sure your brand is the one it confidently recommends.

When working with professionals in any industry, being a good client can make a world of difference. Many times, projects fail, not due...